An international automotive supplier was planning a new distribution center (DC) for the Eastern European market. The DC was to be operated by an outside logistics service provider, and Miebach Consulting was brought in to develop and describe target processes and IT interfaces. A detailed specification and graphic models of the new process chains were created, which served as a component of the agreement between the client and service provider.
Moderation and expert input during process workshops
Analyze processes using Miebach tools
Documentation of target processes using modeling language BPMN 2.0
Precise definition of target processes of the new DC
Clear organizational and IT interfaces
Complete documentation for contract design with the service provider