Miebach Consulting Develops a Business Intelligence Platform for Discana
Discana is a global logistics company specializing in the beverage sector, with 30 years of experience handling and finishing services, reverse logistics, logistics and quality. The company, who serves as logistics operator for Heineken, recently required the services of Miebach Consulting to provide greater visibility into the operation of its Warehouse Management System. Discana and Miebach Consulting had collaborated previously for an audit of the operations and infrastructures of the company, from which the recommendation for the implementation of a Warehouse Management System (WMS) arose, as well as in the process of tendering, design and support of its implementation. The implementation of the WMS allowed Discana to improve the overall efficiency of operations, digitize management, and improve data quality, ensuring total traceability and improving service quality. They decided that operations required greater visibility, so they asked Miebach to develop a Business Intelligence platform that would perform a continuous analysis of operational KPI's and provide intuitive, graphical and "user-friendly" analytical data. The project was developed in four stages: definition of indicators and dashboards, development of the data model (connection with the WMS database), development of the dashboards, and implementation of the solution, which included a training session of Qlik Sense, the software used by Miebach for the development of the platform. According to Borja Segura, General Manager of Discana: "The project developed by Miebach has allowed us to make visible the historical data collected by the WMS, giving us value and facilitating short-term resource planning."
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