In cooperation with the logistics newspaper “Deutsche Verkehrs-Zeitung” (DVZ) Miebach Consulting conducted the eighth edition of an outsourcing study for logistics experts from industry, trade and service providers. The top focus of this year's survey has been the topic personnel. More than 360 shippers and 170 logistics service providers from Europe, Central and South America took part in the study.
Central results of the success factors and trends in logistics outsourcing 2020 are:
Employee recruitment and qualification are confirmed as success factors. 97 % of German logistics service providers consider employee recruitment, qualification and retention to be the decisive success factors, another 87 % expect that the concept of employee recruitment in the context of an award decision will gain in importance and only 17 % follow the statement that employee recruitment and qualification will lose in importance for logistics service providers due to higher automation and digitalization.
The assessment of both German and international shippers regarding the outsourcing suitability of various logistics functions is clear: outsourcing continues to be dominated by classic transport and warehousing services. This is also confirmed by the assessment of logistics service providers. The clear dominance of classic transport and warehousing processes is also reflected in the question of which functions companies plan to outsource in the future. While around two-thirds say that they have already outsourced transport completely and that there is therefore less future potential, the greatest outsourcing potential is found in the area of warehousing and order picking.
For the first time, the importance of the selection criteria between storage and transport services differs and regional differences in the importance of the individual criteria are also increasing.
A slight increase in insourcing is also evident. 24 % of shippers respond that they are planning insourcing for the future - in addition to classic warehouse processes, now also in returns processing and transport planning.
The future of outsourcing is viewed much more critically in Germany than 3 years ago. Among both shippers and service providers, the proportion of those who expect a further increase in outsourcing has fallen significantly - in favour of those who expect a stable proportion.
"Future growth in outsourcing will take place primarily outside Germany. This is a development that we have been observing for some time. For example, the total outsourcing volume in Germany has tended to grow in terms of price and volume in recent years, while genuine new business in logistics outsourcing is becoming increasingly rare. " - says Dr. Klaus-Peter Jung, Miebach Consulting.
The complete study report can be requested from Ralf Hoffmann (firstname.lastname@example.org).