When introducing or looking to advance the digital capability, capacity, or maturity of the supply chain, it’s critical to examine it from 4 distinct perspectives:
- Strategy – The comprehensive vision as it pertains to what the supply chain is currently doing with digitalized decision making and analytical tools
- Processes – This includes not only the way inputs are fed into and outputs are looked at as they go to and from the tool, but also the governance, segregation of responsibility, and ways to continually mature
- People – Relating to the capacity of the team and also the levels of the differing needs of subject matter expertise.
- Technology – The technological evaluation should include the platform the digital tool is hosted on, the data infrastructure and connectivity to it, as well as the user interface and dashboards displaying outputs
To truly build a mature and digitally enabled supply chain organization, all 4 areas need to evolve in sync with one another. A gap analysis plots both where each attribute sits today and aligns where each needs to be in the short, medium, and long term in order to enable the maturity development the organization requires.
Key Questions to Address:
- Where is there disconnect between the strategy, processes, people, and technology?
- How mature does the organization want to be versus where it is today?
- How should areas for improvement be prioritized in order to continue the maturation of the supply chain’s digital capability?
- Do certain aspects need to be improved in order to unlock investment that has occurred in other areas?
- Where is the greatest risk to the digital transformation?
A gap assessment doesn’t necessarily solve all the areas of opportunity in digital transformation. However, it does identify where the gaps are so that way a plan can be put in place in order to close those gaps and advance the maturity of the digital capability in a holistic manner.
Benefits
Best Practices
Unbiased evaluation of where an organization is versus industry and cross industry peers
Clear Roadmap
Holistic and defined roadmap of how to evolve the organization
Organizational Alignment
Aligns the organization across all levels on the required changes to advance
Culture of Improvement
Instills an aligned vision of where there is opportunity to evolve and how everyone can work together toward the common goal
Further Information
Whitepaper 27 February 2020, Written by Kamel Klibi, Miebach Consulting
Digital Twin for dynamic adaptations and optimizations The complexity of logistics systems is a constant and ongoing challenge in supply chain management. Planning by means of simulation is an integrated approach to secure important...
Whitepaper 19 November 2020, Written by Isabel Morales, Xavier Farrés, Kamel Klibi y Alexander Klaas, Miebach Consulting
The new normal has brought about drastic changes in the supply chain: supply disruptions, different consumption patterns than usual, unexpected growth in e-commerce, pressure to respond more quickly to demand volatility, and last but not...
Whitepaper 18 February 2021, Written by Xavier Farrés and Jordi Valls, Miebach Consulting
Today, supply chains are already considered by a large majority as essential tools for achieving business objectives, as they are elements that generate competitive advantages and provide differential values for companies. And as a...
