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Control Towers


Introduction

True end-to-end supply chain visibility – that is the dream. But companies often don’t know where to start. A control tower is often the right way to go.

 

When existing control tower initiatives have stalled, customers often need guidance on selecting the right solution and a partner who can deliver it effectively. We help by aligning business requirements with the right technology, integrating data across ERP, WMS, TMS, and planning systems, and ensuring the control tower becomes a trusted decision-making hub rather than just another dashboard.

Pain Points in Companies

Many companies operate without a unified data foundation. Without a solid data foundation, they are limiting transparency, control, and action across the supply chain. Manual workarounds, poor data quality, and fragmented systems slow progress and hinder decision-making additionally. The constant disruption we experience these days demands speed and agility. Yet companies often struggle to pivot quickly to capacity shifts or unexpected events. And: without the right infrastructure, ESG reporting becomes a heavy lift instead of a strategic advantage. Add to that the disconnect between IT, operations, leadership, and external partners, and the entire value chain suffers from delay and inefficiency.

What is a control tower?

A Control Tower for the supply chain or a logistics center enables better understanding, prioritization, and near-real-time resolution of critical issues. A modern supply chain control tower is more than just a control instrument – it is the command center for a supply chain that looks ahead, connects, and reacts quickly. It provides real-time transparency into warehouse, transportation, and production processes and makes decision-critical KPIs visible. In modern logistics centers, it replaces manual reports with a central dashboard that connects operational, tactical, and strategic data. Decisions are accelerated, and uncertainties are reduced. Especially in dynamic markets or in the face of unexpected events, the control tower becomes the key to agility, efficiency and future viability.

Relevance of Capability

Control towers offer more than just oversight. They empower organizations with data-driven decision-making, enhancing resilience and adaptability in a complex global landscape. As supply chains face rising demands for transparency, sustainability, and responsiveness, the control tower is no longer optional. It’s an essential component of a future-ready supply chain. At Miebach, we understand that operational excellence must go hand-in-hand with regulatory compliance. Control towers not only streamline processes and improve visibility but also help organizations comply with evolving legal requirements like CSRD and CSDDD. By intelligently linking data from ERP, WMS/WCS, and TMS systems, control towers create a comprehensive, real-time view of your supply chain. Synergies are created that unite efficiency and compliance – for a supply chain that can do more.

Market Relevance and Challenges – Why this matters now

New technologies such as IoT, artificial intelligence, and business intelligence are making control towers more powerful than ever before. At the same time, pressure is mounting due to volatile markets, skills shortages, and new regulatory requirements. Companies are faced with the challenge of analyzing complex data sets in real time and deriving measures from them. Many existing systems are not designed for this or operate in isolation.

 

What the market needs now are integrated, scalable solutions – control towers that combine operational excellence with sustainability and intelligently manage the entire supply chain ecosystem.

 

  • Up to 25% faster order-to-delivery time
    Companies with control tower support shorten their order-to-delivery time by up to 25% because process dependencies become visible and bottlenecks can be addressed more quickly.

  • 5–20% lower supply chain costs
    Digital control towers enable 15–20% cost reductions through real-time transparency, faster responsiveness, and automated recommendations for action.

  • Nearly 100% inventory and risk transparency
    A mature control tower provides complete visibility into inventory, range, age groups, turnover, and risk indicators—as a basis for strategic and operational decisions.

  • 25–30% faster response to disruptions
    With real-time alerts and end-to-end visibility, control towers reduce response times to deviations and disruptions by 25–30%.

 

Summary

 

  • 25% faster O2D
    through transparency and faster bottleneck management

  • 15–20% cost reduction
    data-driven countermeasures in real time

  • Nearly 100% inventory transparency
    full control over coverage and risks

  • 30% faster fault response
    real-time alerts and end-to-end visibility

 

Common Use Cases

  • Visualization of KPIs for managing warehouse, transportation, and production processes
  • Real-time monitoring and automated alerts for deviations
  • Provision of data-driven solutions and recommendations
  • Increased responsiveness to operational disruptions
  • Scenario calculation for capacity planning and process optimization
  • ESG data management for reporting and sustainability analysis
  • Integration into existing system landscapes for end-to-end transparency
  • Early detection of temporary over- and under-capacities
  • Predictive decision support

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The Miebach Difference

We deliver comprehensive control tower solutions that merge process expertise with leading-edge technology. As independent consultants, we seamlessly integrate with your existing IT systems, enabling scalable dashboards and real-time, data-driven control that empowers decision-making.

 

Our experience spans from concept to integration and operational execution. We focus on your unique requirements, creating synergies between operational goals and regulatory demands to drive lasting improvements. With our simulation capabilities and deep industry knowledge, we’re your partner in delivering innovative, resilient logistics solutions that shape the future. At Miebach, we don’t just implement control tower solutions - we partner with you to build a supply chain that sees, thinks, and adapts. 

What sets us apart?

  • End-to-End Support
    From strategy and vendor selection to design, development, integration, and rollout.

  • System Knowledge
    Deep experience with leading control tower platforms and core supply chain IT (ERP, WMS, TMS, APS).

  • Outcome-Driven Approach
    We focus on making the control tower usable, trusted, and impactful for business teams.

  • Faster ROI
    Proven methodologies accelerate time-to-value while avoiding common implementation pitfalls.

  • Change Enablement
    We drive adoption by embedding the solution into processes and decision-making, not just IT.

 


Together, we unlock the full potential of your supply chain to not only keep pace with change but lead it.

 

What can we help you with?

 

Get in touch

 

 

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