Supply Chain Lexicon
The world of supply chain runs on acronyms and terms that can feel like a foreign language if you’re new to the field.
This page is your cheat sheet - no jargon, just clear definitions to help you keep up and speak the language before day one.

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3PL | Third-Party Logistics |
A
ABC | Activity-Based Costing / ABC Classification (inventory categorization) |
AGV | Automated Guided Vehicle |
AMR | Autonomous Mobile Robot |
APS | Advanced Planning System (software for optimizing supply chain planning) |
AS/RS | Automated Storage & Retrieval System (automated high-density warehouse system) |
ATP | Available to Promise (inventory committed to orders) |
B
B2B | Business-to-Business |
B2C | Business-to-Consumer / Customer |
BI | Business Intelligence |
BoM | Bill of Materials |
BU | Business Unit |
C
C&C | Click & Collect |
C&R | Click & Reserve |
CapEx | Capital Expenditures |
CEO | Chief Executive Officer |
CoE | Center of Excellence |
CoG | Center of Gravity |
COGS | Cost of Goods Sold |
COO | Chief Operating Officer |
CRM | Customer Relationship Management |
CSR | Corporate Social Responsibility |
CSO | Chief Security Officer |
CTP | Capable to Promise |
D
D2C | Direct-to-Consumer / Customer |
DC | Distribution Center |
DIFOT | Delivery in Full, On Time |
DRP | Distribution Requirements Planning |
E
E2E | End to End |
Ecom | E-Commerce |
EOQ | Economic Order Quantity |
ERP | Enterprise Resource Planning (system) |
ETP | Ergonomic Tray Picking |
F
FDS | Functional Design Specification |
FIFO | First In, First Out (inventory principle) |
FA | Forecast Accuracy (Measure of demand planning performance) |
FTE | Full Time Equivalent |
FTL | Full Truck Load |
G
GTP | Goods to Person |
H
HBW | High-Bay Warehouse |
HR | Human Resources |
I
IBP | Integrated Business Planning |
Incoterms | International Commercial Terms |
IT | Information Technology |
J
JF | Jour Fixe |
JIT | Just In Time |
K
KPI | Key Performance Indicator |
L
LEAN | Methodology for waste reduction and efficiency |
LMS | Labor Management System (software for workforce productivity tracking) |
LOT | Lot Size (batch quantity) |
LSP | Logistics Service Provider |
LTL | Less-than-Truckload |
M
MFC | Material Flow Controller |
MHE | Material Handling Equipment |
MOP | Multi Order Picking |
MPO | Multi-Piece Order |
MRO | Maintenance, Repair and Operations |
N
NDA | Non-Disclosure Agreement |
O
OEM | Original Equipment Manufacturer |
OEP | Original Equipment Parts |
OL | Order Line |
OLAP | Online Analytical Processing |
OpEx | Operational Expenditures |
OTD | On-Time Delivery |
OTIF | On-Time In-Full |
Q
QC | Quality Control |
QMS | Quality Management System |
R
RFI | Request for Information |
RFP | Request for Proposal |
RFQ | Request for Quotation |
ROA | Return on Assets |
ROI | Return on Investment |
ROIC | Return on Invested Capital |
ROP | Reorder Point |
ROQ | Reorder Quantity |
S
SaaS | Software as a Service |
S&OP | Sales & Operations Planning |
SCD | Supply Chain Design |
SCG | Supply Chain Guru |
SCM | Supply Chain Management |
SCP | Supply Chain Planning |
SCOR | Supply Chain Operations Reference |
SCT | Supply Chain Transformation |
SKU | Stock Keeping Unit |
SLA | Service-Level Agreement |
SME | Subject Matter Expert |
SOP | Standard Operating Procedure |
SOW | Scope of work |
SPC | Statistical Process Control |
SPO | Single-Piece Order |
SS | Safety Stock |
T
TCO | Total Cost of Ownership |
TMS | Transport Management System |
TOC | Theory of Constraints |
TPM | Total Productive Maintenance |
V
VAS | Value Added Services |
VMI | Vendor Managed Inventory |
VNA | Very Narrow Aisle |
W
WIP | Work in Progress |
WMS | Warehouse Management System |
WO | Work Order |